Terms & Conditions

You must be 18 years or older to use the Services. By using the Services, you represent that you are legally capable of entering into a binding contract under applicable law.

You agree that these Terms, related policies, invoices, confirmations, and communications may be provided electronically and will have the same legal effect as physical documents.

Let's Conceive provides wellness and lifestyle education and guidance, which may include:

• Nutrition guidance and meal planning
• Lifestyle routines and habit coaching
• Yoga and pranayama guidance
• Stress-management practices
• Programme-based support and consultations

You agree to:

• Provide accurate, complete, and truthful information at all times
• Follow safety guidance and stop any activity that causes pain, dizziness, breathlessness, or discomfort
• Inform our team about medications, major treatment changes (including IVF/IUI cycles), new diagnoses, or restrictions advised by your doctor
• Use the Services only for lawful personal purposes
• Not copy, resell, redistribute, or exploit our content or materials
• If you provide information about your spouse or partner, confirm you have authority and permission to share it

If you access Services via a device or app, you are responsible for maintaining the security of your device and accounts.

Some features require an active internet connection. We are not responsible for reduced functionality due to network issues, limited data, roaming charges, device issues, or power and battery constraints.

We may modify, suspend, or discontinue any part of the Website or Services at any time without notice.

We may deliver Services through phone calls, WhatsApp, video calls, emails, and other online channels.

• Prices and deliverables are as shown on the checkout page, invoice, or written confirmation
• Payments may be processed via third-party providers such as Razorpay
• We do not store full card details; payment processors may apply their own terms
• Taxes, if applicable, will be as indicated on checkout or invoice

All Website content, programme materials, videos, PDFs, scripts, designs, branding, logos, and other materials are owned by Let's Conceive or licensed to us and are protected by applicable intellectual property laws.

We grant you a limited, revocable, non-transferable, non-exclusive licence to use the materials for personal use only. You may not:

• Copy, redistribute, or resell any materials
• Share login credentials or programme access
• Record sessions without explicit written permission
• Create derivative works from our content

If you submit testimonials, reviews, feedback, images, or other content, you grant Let's Conceive permission to use it for operational and marketing purposes only with appropriate consent and in accordance with our Privacy Policy. You may request removal of published testimonials by contacting us.

You must not:

• Violate any applicable law or third-party rights
• Attempt unauthorised access, hacking, or disruption of our systems
• Upload malware, viruses, or malicious code
• Harass, threaten, defame, or impersonate any person
• Misuse, resell, or redistribute our content or Services

Your use of the Services is governed by our Privacy Policy and Cookie Policy, which explain how we collect and use personal data and tracking technologies including Meta Pixel where enabled. By using the Services, you acknowledge these policies.

We may use third-party providers including payment gateways, CRM and automation platforms, messaging platforms, and analytics and advertising tools. Their terms and policies may apply independently when you interact with them.

To the maximum extent permitted by law, the Services are provided on an "as is" and "as available" basis. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted, error-free, or secure operation of the Services.

To the maximum extent permitted by law:

• Let's Conceive will not be liable for indirect, incidental, special, consequential, or punitive damages including loss of profits, data, or goodwill
• If liability is found, our total liability for any claim relating to the Services will be limited to the amount you paid for the specific Service in the preceding 3 months, or INR 5,000, whichever is lower, unless prohibited by law

You agree to indemnify and hold harmless Let's Conceive, its founders, team members, contractors, and partners from any claims, damages, liabilities, and expenses arising from your misuse of the Services, violation of these Terms, violation of applicable laws, or infringement of third-party rights.

We are not responsible for delays or failures due to events beyond our reasonable control, including network outages, platform downtime, natural disasters, governmental actions, strikes, pandemics, or emergencies.

We may suspend or terminate your access to the Services if you violate these Terms or if your conduct creates legal, security, or operational risk for us or other users.

Upon termination, your rights to use the Services end immediately and you must stop using the Services and all associated materials.

We may update these Terms from time to time. You are advised to review this page periodically. Changes become effective immediately upon posting on the Website.